Privacy Policy

GWM Pennant Hills is dedicated to respecting and safeguarding the privacy of individuals who engage with us, adhering to the Australian Privacy Principles. This privacy policy outlines how we handle the personal information we collect. We are committed to protecting the personal information we hold about you.

Do we disclose your personal information to anybody?

Pennant Hills GWM may disclose your personal information in relevant circumstances that are required or authorised by law. This may occur during the registration/transfer of a vehicle or in the case of an insurance company handling Compulsory Third Party insurance. To facilitate the correct registration of warranty details and ensure the protection of your vehicle, we may disclose your personal information to the Motor Vehicle Manufacturer or Distributor.

Ensuring your personal information is up to date

Pennant Hills GWM relies on the personal information we hold about you to efficiently conduct our operations, which include selling and servicing motor vehicles. It is crucial that the information we collect is accurate, complete, and up to date. During our interactions we may ask you to inform us of any changes to your personal information, however, you are also welcome to contact us at any time to update us about your circumstances.

Is my personal information secure?

Ensuring the security of your personal information is vital at Pennant Hills GWM.

We take all necessary precautions to protect your information from loss, misuse, unauthorised access, modification or disclosure. To safeguard your information, various measures have been implemented, including:
• Limiting access to personal information
• Establishing confidentiality agreements with employees, contractors and third party organisations
• Regularly reviewing and testing our security to enhance security levels

Can I access the personal information Pennant Hills GWM holds about me?

You may request access to any of the personal information we hold about you.

In most cases, a summary of personal information such as your name and address details, contact telephone numbers are freely available for you to obtain by contacting us.

We aim to process all requests for access to personal information promptly, usually within 30 days of receiving the request. However, for information held in archives, a fee may be charged to cover the cost of retrieval and supplying the information to you.

Pennant Hills GWM may be required by law to retain your personal information for a period of time after you have finished a relationship with us. After the required time has passed, we will attend to the destruction or deletion of your personal information.

For more information on our privacy policy, or if you would like to access the information we hold about you please contact us on (02 9479 9588)